If you have questions about your order, or if you need help using our web site, please send a message to service@farawayfoods.com. We will get back to you as soon as possible.

Under no circumstances will Far Away Foods release your personal information to other companies or individuals. Far Away Foods will not send you unsolicited mail of any kind in an attempt to sell you additional goods. Our store uses Secure Sockets Layer data encryption to protect your personal and credit card information.

Far Away Foods accepts Visa, MasterCard, Discover, and American Express cards.

In most cases, Far Away Foods will accept a return for any reason, whatsoever. We simply ask that nearly all of the product remains in the container and that the customer pay the cost of return shipping. There is no restocking fee.

Exception: Far Away Foods reserves the right to refuse returns on perishable and certain high-price items. If you are concerned about whether a particular product is eligible for return, please contact us before making your purchase.

If you would like to return some or all of your purchase, please send a message to service@farawayfoods.com.

Orders are shipped from Northern California via UPS Ground Service or US Postal Service Priority Mail. You will be able to review all shipping charges before submitting your order.

Far Away Foods does not profit from shipping charges. Shipping charges are based on the weight of the order, the cost of packaging materials, and the shipping rates of the US Postal Service and United Parcel Service. There is no "handling" fee.

For shipments to PO Boxes, military APO/FPO addresses, and destinations outside the 48 contiguous US states, please select Priority Mail shipping when placing your order.

After you place your order, we will send you an order confirmation via e-mail. We will send you another message once your order has been shipped. If your order was shipped via UPS Ground, you will receive the tracking number of your shipment, along with an Internet address on which you can click to check the status.

If you would like to contact us regarding your the status of your order, just send a message to service@farawayfoods.com.

All products offered by Far Away Foods are free of sales taxes. You pay only for the products purchased and any applicable shipping charges.

Far Away Foods is located on the west coast of the United States, in Burlingame, California. Burlingame is about 20 miles south of San Francisco.